More about
Refunds and Returns policy

As our meat products are supplied fresh and produced ‘to order’, we regret that once an order is placed, it is not possible to cancel it and refunds are at the discretion of the management.

In the unlikely event of a product being unsatisfactory, please contact us immediately. Do not return goods without first speaking to a customer services advisor.

You may be required to send a photograph by e-mail as proof of the issue to authorise a return and refund of goods.

You should also include a cover note containing your name and order ID. Goods are returned at your own risk, so please do obtain proof of postage from your chosen delivery service. We are unable to refund goods or raise a credit note for goods that are not received back to us. Please send an e-mail to mcfaddenonline@gmail.com.
image.alt
Rebecca
Fantastic local family run business. Caters for all your meat requirements and more with a friendly and helpful service. Make sure you pop in, your sure to find plenty you’ll want to eat!
image.alt
Vic
I personally think you will have to go a long way to beat this butchers for quality & choice & most of all the staff 👍, nothing is to much trouble there to help !!!!!! So treat yourself go McFadden !!!!!!